Mason 4 Stars Hotels

"The facility is pretty amazing if you like retro buildings. If (and that’s a big if) they invested a few dollars in the ac systems in the rooms, the plumbing and refreshed the deco look (maybe better lighting?) it would really be incredible. The gym, privately owned but free to guests, was the best I’ve ever seen in a hotel. "

"Pillows were flat. My neck killed me the entire next day. Other than that, it was a really awesome stay."

"Great stay! Would definitely stay there again!"

"Lovely comfortable & clean hotel within 15-20min walk to downtown Cincinnati. Not much to do in immediate vicinity of hotel. Very useful to have airport shuttle service which was much appreciated."

"Parking needs improvement but the property is nice"

"Have stayed at 21c hotels since they first opened in louisville. This stay was a bit disappointing. Noisy room, no housekeeping , safe didn't work even after engineer came. Front desk staff and valet very pleasant. Restaurant excellent"

"This is the place to stay if you have any events going on at UD arena. Walkable to the venue. Short drive to great places to eat like Table 33, jimme 11, ghost ight coffee and old scratch pizza. That is not to say the hotel eatery is anything to ignore. Breakfast was fairly prices to other options and had an amazing cook on hand at the omelette bar. Our room was just right. Staff was very courteous to us at all times. "

"Excellent experience "

"My only complaint was there was mold around the shower head and the tissue wasn’t replenished "

"They are in the middle of remodeling the rooms. So once they finish, the furnishing will be more comfortable. "

"Everything was great "

"The stay was great, except for the water main break, which left us without water for more than 10 hours the second night. We were told that they would give us some compensation for the inconvenience, but since we booked through a third party we had to work with the third party. It would have been nice if they would have settled things with us, and then settle things on the back end with the third-party. That would have been an opportunity to "wow" their guest. Now, I guess we will see whether...

"There was a problem with staffing at the bar-restaurant. The staff on hand did their best, but the level of staffing was inadequate."

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"Great place and the staff were amazing "

"The decor was modern and updated. The staff were friendly and helpful. The drawback was easily hearing people in other rooms which become noisy. "

"Newer property but also ideally located"

"Super convenient parking. Easy walk to dining and entertainment! Will definitely stay again!"

"Great property to stay at. Management is very responsive and helpful."

"I like the music theme, its unique. I appreciate their work on making the stay special. They gave me a free upgrade when I arrived which was nice."