Malvern 4 Stars Hotels

"I’m giving this inn a B- primarily due to the lackluster service from the man who owns the property. Service is crucial in hospitality, yet during my stay, the owner did not acknowledge my presence. From arrival to departure, he neither greeted my daughter nor me, nor did he inquire about our stay. He consistently avoided eye contact with me, although I observed that he did engage with other guests throughout our stay. In such an intimate setting, the expectation is that the innkeeper will...

"The Hilltop Manor was very nice accommodation. We enjoyed the outdoors around the facility. Covered front porch along with a large patio with large wood fireplace was exceptionally nice. "

"This place was wonderful, I can say that with full honesty because my wife loved it. "

"This is a very unique property. We have not stayed at a bed and breakfast style property before. The communication prior to our arrival was excellent. Chloe was an exceptional hostesses and the property was beautiful inside and out. The breakfast that was superb and unique. We will definitely stay at The Reserve at Hot Springs on our nest visit."

"Billy and the other associates were friendly, great customer service. Nice, clean hotel with comfortable beds, fresh coffee and tea, good food (not included) and warm cookies upon check in."