Kashiwa 4 Stars Hotels

"Clean room "

"The hotel’s common areas are nice and clean but in need of updating. The room itself was clean; however, the beds were extremely hard, and the furniture was old and outdated. The room looked totally different from the pictures shown — and not in a good way."

"very nice hotel lots to do in and around the plsce"

"Espectacular is just a little far from shibuya. "

"The good parts: The front desk staff were very helpful when I needed to call the airline on a local Japanese telephone number, allowing me to use the front desk phone without charge. The location is convenient for this price point. There is an underground passageway from Shinjuku station straight to the hotel, open until 23:00. (Though difficult to find, looking for the entrance to the Shinjuku subway line should put you in the right tunnel) There are convenience stores and restaurants in the same building. Not so great stuff: The rooms are small, even by Tokyo standards the space to move around the bed is tight. The rooms are not even slightly sound proof. It sounds like they put up standard stud walls with simple plasterboard. You can hear people in other rooms talking, snoring and banging around. They give you ONE low quality pillow upon checkin. You want more pillows? They put a small amount more in the corridor each day for first come first served. Reception simply tells you to check there. The TV is the worst hotel TV I have seen in a long time. The toilet is unnecessarily LOUD! Sit down? LOUD. Flush? LOUD. Refilling the tank? LOUD. I have never come across a toilet this unnecessarily loud. The provide one medium sized towel and one hand towel. You can put a sign on the door to just provide a new set. But they will come in after 3 days, clean and remove any extras. The laundry room is far too small for this size if hotel. It needs to be twice the size."

"Loved the location and the room type I stayed in. I would definitely recommend and come back again "

"What an amazing partnered Disney hotel! The hotel was great! My daughter loved that from 2pm-11pm there was a snack station with candy, chocolates, puff ice cream, and DRINKS! yes, alcohol is included between that time and slushies/soft drinks for kids. We will definitely be back. The shuttle was a great plus along with their Tirtoir room that had everything you could think of. "

"Compared to last year, this stay was not a pleasant experience from check-in to check-out. I was here for a work trip, so reliable Wi-Fi was extremely important. Unfortunately, the connection did not work properly and kept cutting off during our team calls. When we informed the front desk, we were told there was nothing they could do. Additionally, the phone in the room rang randomly twice over the weekend at around 7am, which was very frustrating when trying to rest after long working days. Communication was also difficult at times, as the English proficiency of the staff was limited, which made it hard to get messages across. Might be the last time here"

"Our entire experience with this hotel was phenomenal. The rooms were clean and the staff was extremely polite and helpful. Will come back here again"