Havertown 4 Stars Hotels

"The day I was traveling with my baby, the hotel called me to confirm my reservation by having me pay for the room over the phone. I told then I didn't feel comfortable and that I had selected to pay in person in the hotel room. She was rude and didn't like that I wouldn't pay but I read her my reservation policy and had till later that day to pay without cancellation of my reservation. I also told her that I was traveling alone with a baby and would get in late. Then when I got there, other women that just checked in came back from their room to complain of it's smell. The women behind the desk gave them disinfectant spray as the solution. Then after I checked in the room was dirty. There was pee around the toilet. The bed looked like it was slept in. The sheets did not look or feel fresh. They felt old and used. Food crumbs were all over the carpet. There was sticky stuff on the night stand. Lamps were stained with water. The phone and lamp was broken. I called the front desk through my cell phone and the lady was rude. She said she couldn't help me and hung up on me. I tried to check out that night and they did not give me a refund. "

"Very nice clean room with a great view. The staff was accommodating and helpful. "

"Room was not clean "

"Conveniently located in downtown, walkable to good bars and restaurants…"

"Nice hotel, very conveniently located in Rittenhouse Square! Walkable to a lot of good bars and restaurants…"

"Na"

"Clean room. Nice staff "

" We enjoyed everything Thanks for the hospitality and the professionalism "

"Took our 7 year old and really enjoyed our stay! The staff was great, friendly and accommodating. The hotel is in a great location and many things were walkable or a quick walk to the subway. The rooms were clean and the bed was so comfortable! I really appreciated being able to check in early after traveling overnight from the west coast, but I realize that may have been easier to do on a Tuesday morning than a weekend so I don’t expect they can accommodate that for a weekend check in."