Guadalupe 4 Stars Hotels

"The staff were patient and very helpful. The rooms were nice and clean, kept the noise away. The food was good. "

"Hotel is beautiful and I was surprised at the location and design with it being my first time there. Check in was a breeze and the lobby was so pretty with the waterfall inside by the cafe and front desk. The inside bar by the lobby was nice, had a great view and the staff working there were friendly, attentive, and great. We enjoyed food and drinks from the bar and patio and everything was tasty. It really gave a “resort” type of feel. Warning to anyone who hasn’t been, there are a TON of stairs if you plan on going to the pool and wandering around. The place also feels like a maze at times, especially at night. The bartenders at the pool bar were not friendly and barely gave any attention. I get that the timing is off at times but it’s the weekend and the least they could do is acknowledge patrons at the bar. I consistently felt like I was an inconvenience to them by being there and ordering. They would look up at me, all 3 of them, then ignore me. Maybe the bar is closing up which is valid, a little communication could help. After waiting a couple of minutes being ignored, I walked up to the upstairs bar to get drinks, no big deal. As i walked down, the bartender was helping others with new orders. Either you’re closing or you’re not right? And with those stairs, this was not an easy feat between the pool and bar multiple times. Overall I would stay here again, plan better when going to bar and pool, and I would just avoid the pool bar completely. Beautiful view and pool"

"Great place love the location and rooms are really industrial unique."

"The room we stayed in had a fake eyelash in the bed, a little concerning if the bedding was actually cleaned before our arrival or if it fell off from whoever cleaned the room. Our fridge wasn’t working but maintenance was quick to replace it."

"Wonderful property! Very well equipped villa with everything you could possibly need for a comfortable stay. So quiet for sleeping! The food at Splash was excellent and extremely reasonable. Delightful pool and attentive staff. Can’t wait to return."

"Great place to get away and relax"

"The glory is starting to fade."

"I really enjoyed staying at this resort. It was peaceful and spacious. I stayed in a villa. I really liked how large the rooms were and the patio area was nice. I brought my dog so the patio was nice to take my dog outside. The rooms were very clean. Even with being pet friendly the rooms did not have any pet oder. The resort is older but is well maintained. The pool area was clean. I saw in reviews people said the walls were thin and they cough hear people next door. I was worried about that but I did not have any issues with hearing my neighbors. I would definitely recommend this resort and if I’m back in the area in the future I would stay here again."

"We enjoyed our stay, staff were very helpful. We loved the lazy river it was open till 7 even with it being a Sunday! The bar and food was a little over priced they should consider a small fee to BYOB but otherwise we loved it!"