Buckhead 4 Stars Hotels

"The front desk staff was surly and rude. They put me in a single bed room despite being booked in a double. They did not mention this upon check in. found out when i went to the room. They said the fold out couch was the second bed. That is NOT what i booked. They also dod not provide linens for the foldout until we called for them, which kept us awake waiting for the linens. When i went to complain they did not apologize they became argumentative and rude. They also did not mention a hold on my card (they should have mentioned it at least. I thought it was fraud). The valet refused to park my car despite me having mobility issues. I had to carry my suitcases from the parking lot. Lastly they had a large group present and were not keeping access to the elevators, allowing people to pass in the hallways, etc., and no one was monitoring this or asking them to keep the walkways open."

"A+"