Brooklyn 4 Stars Hotels

"Great stay!"

"The airport shutlle was excellent, the front desk staff was friendly and helpful, the fitness center very accommodating. The clean staff, I was disappointed, I asked the young lady to change the bed linen, and vacumm, she cleaned the restroom and left WITHOUT changing the linen and vacuuming. I called the front desk told my situation, they passed the call to the cleaning supervisior, when I told her of the situation she stated the following "we only change linens on Thursdays" ( Friday, the day I requested the change) I then asked, so you only change linens and vacuum on Thursdays, she said I will send someone up to vacuum. Nope, the linens was NOT CHANGED, even though I asked. "

"The younger staff member at the front desk on 3/6/2026 in the morning was not particularly courteous. However, the senior staff member in the afternoon when I checked in was professional and provided good service."

"The room was clean but wished had a microwave, one on 3rd floor was small and dirty. Elevators smelled good Restaurant was AWESOME! food was great day/night service was good during day but at night not enough staff. wish they had served breakfast. Overall enjoyed the visit."

"Had a room with a great view but the p-trap for the shower reeked like sewer."

"Ok"