美國南部 3 星級飯店

「The only positives of this hotel are its convenient location and low price — unfortunately, everything else was disappointing. The room itself had multiple issues: stained pillows, a leaking refrigerator, and a noticeable musty smell throughout the room. However, the most unacceptable part of the stay was the housekeeping service. During room cleaning, the staff knocked over everything that was placed on the countertop, left the mess as it was, and failed to collect the trash altogether. This...

「早餐食材很新鲜，两个游泳池能满足小朋友和大朋友的所有需求，总体感觉很棒。」

「很好」

「We had really bad experience during last night.when we really exhausted after walk all day at the park and back to the room around 8:00 pm, we couldn't enter the room because the card doesn’t work, and we have to go downstairs with all my bag looking for help. Luckily I found a nice staff who found a specialist opened the door for us and tell me there’ll be someone send a new card to me. So we wait at room thought we will get the card a couple of minutes then we could go to the pool to get some...

「Yes」

「The bed design is terrible. The place where your feet go is under the bed. You can easily bump into it without any warning. My sister and I both got bumped. My sister's ankle swelled up a lot. I told the front desk about it, but their attitude was not good.」

「服务卫生」