Sunset Beach 3 Stars Hotels

"The location is perfect for visiting Haystack in Cannon Beach, walk the beach or use the offered beach chairs to enjoy the sun rise or sunsets. Our bedroom was very comfortable and clean, and as we visited in April, enjoyed using the timed fireplace in our bedroom to fall asleep in a cozy way. Amenities are great and we were offered delicious warm chocolate chip cookies! We loved our stay."

"Disappointed by staff not caring about noise complaints. Guests were blaring music and lots of us other guests complained because our walls were shaking it was so loud. Staff said they would take care of it but the music would still start up and the party was so loud we barely slept and couldn't sleep to the sound of waves like I had planned. The bed was comfortable and the pillows and towels were great. The location was great. I think it would have been a perfect stay had staff been trained to care about preserving the guest experience. They didn't ask how my.stay was at checkout. On check in I was ignored because the staff were doing computer training. Every interaction was disappointing as staff would excuse the party noise or say "we're taking care of it". When the guest flashed someone from the balcony window they still weren't kicked out. It ruined the night for so many guests and that really surprised me with Best Western. They should have a policy and training in place for handling situations like this one. Nobody seemed to know what to do."

"Great place great pricing great staff great location! Def will be back"

"⭐ 1 Star Review I am extremely disappointed with my stay and I definitely feel a refund is appropriate. We paid full price, but the hot tub was not available, which was one of the main amenities we expected to use. There was no proper price adjustment, no meaningful solution, and no real accountability for charging full price when advertised amenities were not available. On top of that, the room lights were flickering, which made the room feel poorly maintained and uncomfortable. There was also constant noise from people running around upstairs, making it very hard to relax or enjoy the stay. For what this hotel charges, this was absolutely not worth it. No working hot tub, flickering lights, poor noise control, and still charged full price. That is unacceptable. I would like the hotel to make this right with a refund or meaningful compensation. Based on this experience, I would not stay here again unless management takes these issues seriously."

"Pillows here awful. But the grounds are nice "

"Not enough bang for the buck. Way over priced for what you get. "