Stevens Landing 3 Stars Hotels

"our rooms weren't ready until four thirty. My grand children wanted to go swimming"

"Please heed this warning. This hotel was horrific. It was filthy, but much worse, life threatening. The rooms were occupied by transients who seem to be full time residents. At nightfall, the rooms came alive with drug and alcohol abuse. As ridiculous and incredible as this sounds, it is 100% true. We met another unlucky traveler who stated they woke up to roaches and nonstop partying. They were terrified to leave their room. We were traveling with our elderly aunt and two kids. We were awoken by nonstop screaming, fighting and what can only be described as furniture being slammed against walls from every direction of the hotel, including outside. We literally feared for our safety and were paralyzed with fear or we would have left. We were to scared to enter the hall. We complained to the front desk and received a simple “sorry” for our troubles. We will never, ever stay in this hotel chain again."

"Pool and hot tub advertised, got there and neither were up and running "

"The hotel is not what i what say is kid friendly. They was A LOT of drinking in the pool area. The staff did not seem bothered by this when I reported that the adults were bringing in large racks of alcohol while supervsing children. The staff seemed annoyed with me and responded with "they paid for the room, they can do what they please." Sounds like a lawsuit waiting to happen. The hotel itself was amazing. But the staff and clientell made it so i would not recommend this hotel for a family friendly place, and I probably wont book another stay for my next visit here. "

"Great place in a great location! Convenient to Lake Placid and Whiteface Mountain. The room was cozy and comfortable. Would highly recommend and would stay here again if we are in the area. "

"You will not be disappointed "

"The TV in the gym wasn't working, the cable box was missing, but the front desk staff replaced it. Adequate breakfast. Comfortable bed. Nothing fancy about the place but it was fine, and a good value."

"I booked the Spruce Room, which has extremely dated pictures online. There have been years of use when you actually view the place. The kitchen has stains and marked up tiles, bathroom is barely clean with black mold in the back of toilet. All 4 of our beds had dirty linens and since there is no on-site manager, they had us raid the emergency shed and hopefully retrieve extra sheets. These sheets were all unusable. They reeked of mildew. Our family had nowhere to sleep that night, so we had to emergency book a hotel 30 minutes away. Beware of the accuracy of the pictures!!!!!!!"