South Hartford 3 Stars Hotels

"My only problem.... Chose my room through Expedia which showed a king bed with lake view. Not exactly what we got! We got a dark room, with a view of the roof. Not good!"

"Great stay very clean pool area was great game room playground etc..will stay again "

"Staff were fantastic!"

"Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk "

"Pool was small, but everything else was nice"

"Everything was great. No issues. Hotel was undergoing an expansion (construction of another wing of rooms), but it wasn't much of an inconvenience. Breakfast was standard. Staff was welcoming. "

"Room was big and clean, we had 2 queen size beds. The bathroom was huge with a large counter, enough for all your toiletries. There was a mini fridge with a freezer and a microwave. Nikita at the front desk was very friendly and helpful. The breakfast was good, with all the basics of a continental breakfast. Fresh coffee served 24 hours. Wifi and parking included. Location was excellent, close to the outlets, Target, T.J. Maxx, etc Overall a really good hotel. Would go again."

"When we arrived for our “deluxe room”, we were put in a nasty motel building next to the main building. It smelled terrible and musky right when you walked in. It was pretty cold so we put the heat on immediately and the heater was extremely loud. We then went to the main building and asked if we could upgrade. The woman explained the upgrades to us and said that they had a handicap accessible room available in which we took because we wanted to get out of the yucky motel. When we got to the room, everything seemed fine other than that it wasn’t explained to us that it would be a little different. We didn’t have a nice shower and the bathroom was different. (Same price as regular room upgrade) The heating system didn’t work properly and both mornings we woke up to tons of construction sounds from the room above us. I called and complained, and it did not stop. It was going on pretty late at night as well. It was never explained to us that there would be construction in the room above our heads. We also had to call maintenance pretty late at night because our TV did not work and the phone did not work. They just weren’t hooked up or something. We upgraded to a better room and paid more money and it honestly didn’t seem that way. The towels in the room smelled weird also. "

"We loved our visit here. John and Yvonne were wonderful. The space was clean, quiet, and truly magical. The views were second to none and the castle and other buildings are truly worth experiencing. We loved learning about the history of this place and we will certainly be back."