Shell Lake 3 Stars Hotels

"the staff is very hateful an talk to you like u was nothing "

"Yes"

"Clean, bright and new. A really nice hotel!"

"The woman at the front desk when we checked in was very rude to a person on the phone. She checked herself when talking to us. All the other staff were extremely nice and helpful. I kept stepping on something on our room carpet. It was dark and I could not see what it was. It could have been vacuumed better. The bed was comfortable. "

"They are short-staffed and your room may not be ready on time.The shower fixture may come off and the maintenance person will track dirty boots in your shower and not wipe the dirt off your shower floor. The shower floor has been repeatedly painted and re-painted. There are nicks on the paint which reveals a grey color beneath. The shower was yucky so I showered with shower shoes. It needs to be replaced all the way. Not to be mean but there is a lady that work the front desk that has not teeth and does not have dentures. Perhaps she is not paid enough to afford them, nonetheless that is not good as the face of the company when you first approach the front counter. It took time to get fresh, clean towels. The power went out on this past Sunday for 3-4 hours due to a storm. I was surprised that they did not have a back-up generator. Unacceptable, this is not where you would want to stay in case of a severe weather. You will be sitting in the dark. My food spoiled after I was not able to keep it cold. I could not get my work done on my computer due to a dark room and not being able to use the wi-fi. This was a ghetto motel. It gives a false impression from the online pictures. Save your money and just go to Memphis altogether. What a waste of money. I would never stay at the hotel. Only good thing is they did not have bedbugs r roaches (to my knowledge). They bought a motel and slapped Radisson on it. Very, very misleading. The franchise owner needs to pay the workers more. "