Saddletree 3 Stars Hotels

"Clean "

"Good for a one-night airport stopover. Staff was friendly and kind. Room & surroundings were comfortable. "

"Stay was okay overall. Room was clean when we arrived but there’s mildew stains in the shower along the silicone, and the carpet in the room was torn up and falling apart in places. Pool was decent. First day we went pool was excessively cold and hot tub was excessively hot. Second time both were good. You have to ask front staff for towels, which is not easily done when they are busy attending to other guests. During our first night the hotel staff messed up room assignments somehow, and assigned our room to someone else! We were getting ready to lay down for bed and someone just walked into our room! Front desk tried to call us to explain what happened but our phone wouldn’t work and they couldn’t hear us, so I had to go down at midnight just to talk to them about the incident. I feel like pictures make the property seem nicer than it is. Cleaning staff also only comes by every 3 days, and even though we stayed 4 days and 3 nights, our room was never cleaned. When asking front desk for extra towels they stated they were out. "