Rosedale Heights 3 Stars Hotels

"The hotel staff at check‑in was very helpful, but the checkout experience was disappointing. Early in the morning, the staff member seemed more focused on cleaning the counter than acknowledging me, and he appeared bothered when I returned my room key and requested a printed receipt. Both front automatic doors were broken, so all guests had to use the side entrance. The airport shuttle service was excellent, running every 30 minutes. The in‑room TV guide was confusing, and there was no printed guide available. I was also surprised to be charged $15 for “secured overnight parking” when parking was simply in an open lot. The bedroom itself was cozy and quiet. Not the hotel’s fault, but travelers should know that a taxi from the State Farm Center cost nearly $100—plan ahead."

"no "

"The room was very comfortable. There was some black looking mold in the shower atop the shower nozzle on ceiling. The hot tub water was COLD and the pool water was WARM…. The airport shuttle service on hotels.com said it started at 4am but they have made a “new” sign on the front desk saying it is 430am. We had to order a $20 UBER (to drive 5 min) because of the 30 min unknown change. I was not expecting that surprise extra expense. This is the reason I picked this hotel over others in the area. The onsite burger place also said they were open till 11pm, 830pm and they were closed….what looked like for hours already. Again this was yet another surprise expense to get food delivered. This is also why I picked this hotel over Others. The employees were very nice, would I stay here again? Maybe….i would make sure to get dinner before getting dropped off and plan my flight times accordingly to their shuttle service. "

"Thie was the second time we stayed at your hotel. The first time the fire alarm went off and we had your grandkids in the parking lot around three in the morning and your staff never told us it was safe to come back in. The second time my truck was broken in to in your parking lot while your security was sitting in the lobby. So i do not believe we will be staying with you anymore."