洛利 3 星級飯店

「Good」

「We had a bad experience, key door did not work and we had to see what to used to open the door. Plus there was no one to help and my deposit was never returned」

「好 」

「Friendly staff. Spacious rooms」

「We were needing a room for the night between Virginia and Oklahoma and it was amazing especially for the price. Clean comfortable room - bed and bedding - great breakfast - great neighborhood . No complaints- a little off i40 but worth an extra couple miles. Gonna keep this one on our list!」

「Room was good, large and clean. The breakfast and 24 hrs coffee/tea were a great addition. However, it was a noisy hotel, and we couldn't sleep well. Upon bringing it up, the staff didn't do anything to mitigate it. Normally, I would expect them to talk to the noisy neighbors or at least offer some perks, like points etc, as a sorry and thank you!」

「wifi is bad........................................................................................................」

「We loved are stay」

「Great place to stay. Friendly staff and it was very clean.」

「There were several roaches in our rooms, my friend and I. 4th floor and 1st floor. Instead of a full refund, we were only given back half our refunds. (1 day stay) checked out 11/7, AM. Been given the runaround from staff about this magical manager ever since that’s never there when we callback. Now instead of they will be here at 8pm Saturday, then 2pm Sunday, we have no manager until Monday at 10am…*sigh* hopefully we can get the manager on the line in the morning to be done with this disaster」

「Both fridge and microwave in the room which was nice.」

「One of the TVs in the room was broken, and so was the bed. My husband didn’t want me to make a fuss because he was exhausted and didn’t want to mess with asking for another room, but the bed had a big sag and your feet were higher than your head, it squeaked if you moved at all. The water pressure wasn’t great either. Not what I’ve come to expect for SpringHill Suites.」