Radcliffe 3 Stars Hotels

"Clean room comfy bed"

"Beds and pillows were very comfortable with really soft sheets. I’m not sure about amenities- we didn’t have a chance to use the pool area due to maintenance. The staff never mentioned anything about a breakfast and we had to leave early so never checked to see if one was available. Only negative was having a room right by the elevator and ice machine which you could hear."

"The front desk staff was very friendly every time I had to visit the desk. The room was clean. The pool was perfect for my little granddaughter. The hot tub was one of the hottest I have ever been in. The pool was a good temperature as some hotel pools are a little colder than I prefer. The pool area might have needed some new atmosphere as at one time it might have had more plants and decor but now just a few average looking tropical plants and some furniture that maybe needed a good sanding and cleaned up a bit but still had lots of life in them. The beds and bedding were comfortable. The location was easy enough to get to but the signage for check in might need to be better marked. The very first time we stayed at The Gateway we drove around several times before we found a check in area under a canopy or underpass looking area that we thought might have been an entrance to a parking garage and while we where here we noticed another vehicle doing the same thing. But after our first day we found another entrance on the other side of the building where you park that was much easier to use and closer to the elevators. It also has nice little short walking path if you just want to be outside. The patio area did not have any furniture outside at the time we were there in early May except for 2 plastic chairs but there was a nice little waterfall back there. Aside from no continental breakfast, I would say this hotel marked every box we look for in a hotel."

"The room was clean, but dated. Pool and hot tub were nice, my kids enjoyed the pool. Breakfast wasn’t very good, we had eggs which were tasteless and biscuits and gravy also not very good. The stay was quiet and we slept pretty good. "

"Room was clean. Beds very comfortable. Swimming pool area was a little scary. The bar to hold onto to get into the pool actually came off in the hand of my guest when they were going in the pool. When we told the clerk she said she was aware and would remind maintenance. No sign, no warning. The staff were extremely friendly except we had a problem checking out. I was told my card declined and I had to pay for the rooms. I had already paid through Expedia. But my card got charged again. When I showed my receipt from Expedia another staffer tried explaining that he shouldn't had done that because it was prepaid. I'm waiting for a refund so hopefully will get it soon. Just an unfortunate set of circumstances but I'm hoping no one else ran into this problem and got double charged. The hotel was nice with just a few hiccups."

"The hotel was nice with a large refrigerator, dishwasher and sink. Nice space for guests to sit on couch. Only downfall was that we didn’t get maid service on our 2 night stay. We didnt have a tag up saying no room service annd when we came back later in the day, no one had cleaned the room. We did ask for when we got back but it but it was later in the day and they were already gone."

"The breakfast staff was very friendly and always available to refill whatever needed to be filled. The room itself looked old and dingy, really used and abused, stained chairs, horrible pillows. We booked this particular hotel because we wanted to have the option to have an indoor pool. I called beforehand and asked about the condition of the pool and if if it was open. I was assured that it was. When we got to the Hotel and wanted to use the pool, we were told that the poolPool was closed indefinitely!!!! We were not impressed at all with the Fairfield and will not come back!"

"Very clean hotel"