Putnam Heights 3 Stars Hotels

"The entire lobby smelled like wèed the minute you walked into the building. Not a great first showing when i have 2 kids with me. The rooms were dirty, stuff left behind by other guests, hairballs on the floor, paint was peeling and chipping off the walls. The pool was ok but the hot tub had large boxes piled high on it as they were usijg it as a storage area instead. The 2 queen beds were clearly full sized not even close to a queen bed. In the middle of nowhere despite advertised as close to casinos and other attractions. Absolute worse hotel we have stayed in. Its unfotunate bc we use LaQuinta often but that has put a bad taste for oir next booking."

"Clean"

"there was a large selection of usual breakfast items with a few nice additions: veggie quiche and cheese blintzes. there was ample parking, a decent size pool, and large fitness center. there were a few restaurant choices within walking distance."

"When we arrived to our room, we realized there was only one king bed. We booked a room with 2 queens, which I showed to the front desk staff. The man explained they were out of rooms with 2 beds so would give us a room with two kings or take $75 off our existing room. We were on our way to an event and I was told we could sort it out when we returned. While we were out, I received a voicemail letting me know they actually did not have an extra room available for us and only the discounted room would be the option as they were totally booked. I quickly pulled up the reservations and could have reserved a room myself on my phone so tell me how they were out of rooms? Then, miraculously, they reached out again to let me know they had a room with 2 beds available after all. I am glad we were able to sleep in the room we booked BUT the stress of this situation and feeling very misled and lied to makes me never want to stay here again."