普洛 3 星級飯店

「Dirty Room, dirty hotel. My room had a strong pet odor. My windows didnt lock and I had a 1st floor room. Would not recommend this Hotel. 」

「Suitable for multiple occupancy, with double sofa bed available.」

「A clean and safe place to stay in Des Moines, especially by the airport. They also offer a park and stay deal, for those who need to fly out but leave their car somewhere. The staff were extremely kind, but we didn't have a pleasant experience with the lady running the breakfast in the morning. She could have been tired, but was short with us trying to make a waffle. The rooms are outdated, but in good condition for the most part. We really enjoyed the pool and hot tub area, which was also...

「Please let me begin that I have been a Hyatt Rewards member for over two decades. Hyatt Hotels were a go-to”during my business and conference travels. Further, I have stayed at this property a number of times since its opening. I was amazed at the amount of wear and tear at this property. Wood trim on every surface was noticeably scratched, chipped or damaged in some way, the sofa fabric had a tear, etc., making it hard to determine if the facility was clean or not as the air of dinginess was...

「Air conditioner wasn't working so the room was warm. When we called the front desk we were told to open the window and call back in the morning. Needless to say it was not a comfortable nights sleep. The beds leave a lot to be desired.」

「I had a very comfortable stay there. The breakfast was great. It gave me a home like feeling.」

「Spacious suite with door between bedroom and living areas. On check-in, Parker explained our parking options (rapidly, with an obvious intent to suggest we pay for the $20/daily unlimited in-and-out hotel parking; with a statement that he didn't know the cost of parking on the street (it's $1.25/hour from 9 am to 9 pm; free overnight) and that the ramp across the way was $10/day with no in and out. That made it sound as if we would pay $10 each time we pulled out of that ramp, which is not...

「A front receptionist was repeatedly rude to the customers she managed over the phone. She was argumentative and denigrated her customers on the phone….including me. She argued with how I made my reservation - a phone call to Hilton reservations- she stated was made through a third party. That sort of rudeness required a re-think of her people-facing role. She became frustrated, her voices was raised, argumentative and simply rude. Never should she have access to customers. 」

「This property had a great price, was close to Jordan Creek Mall and several restaurants. We got there about a half an hour before check, and was able to get our room. The staff was very nice, and the hotel was lovely. The beds and pillows were comfortable. The breakfast was good and had a good variety. Overall great hotel. 」

「Very quiet, very convenient, like it very much, the service is very good」