Potwin Place 3 Stars Hotels

"Met all our needs fine."

"Busy lobby and breakfast area. Staff did an excellent job handling to extra people. "

"The pool was really cold but otherwise our daughter enjoyed it. The staff was excellent, all very nice and helpful. The room and everything was clean however, we did see 3 cockroaches and the entire hotel was EXTREMELY outdated. "

"Everything was great, but the wifi was a little slow on Friday night but over all was a great time"

"there was a couple burn marks on the carpet "

"This is one of the nicest hotels in Topeka...Staff totally professional..it is clean! Has a bar and restaurant that serves from the bar area..Many arras that are open to watch TV or just play cards...the room we had on 1st floor had exceptionally high ceilings, really nice! The area is very accessible to event happenings. "

"Room was good. Pull out mattress was disappointing. Thankfully they had an extra mattress topper for the regular beds or it would not have been usable. Lobby, exterior, and parking lot are all dated. There's nothing special about the breakfast options and fewer options than many other hotels we've stayed at. You have to be very careful in the parking lot due to potholes. The main doors are broken, so we had to use the breakfast doors immediately adjacent to the smoking chair. The sidewalk isn't smooth, so getting the luggage cart in/out was difficult between breaks in the sidewalk and the chewy parking lot. All that said, the room (what really matters) was fine and the people were nice. Unfortunately, our stay was tainted by a random $34 charge on the bill. I hadn't checked out yet and inquired at the front desk. They couldn't explain it and didn't volunteer to refund it. I had to request the refund. The refund was immediately processed, but the person at the desk had no explanation for the charge and that's suspicious. She thought it was an incidental hold, but that amount is $31 and this was $34. I also saw the $31 as pending, this was not an incidental hold. She confirmed it wasn't a late checkout fee because they don't charge for that & our Marriott status allows for late checkouts. The line item name on the bill didn't explain the charge. I'm glad I saw it before I left, but trust was hurt."

"Spacious room, very clean, attractive decor in room and all areas. Only down-side- the water pressure and temperature were seriously lacking. Took 5+ minutes for water to heat up even moderately acceptable."