Point Clear 3 Stars Hotels

"Police presence throughout the night. Someone running and screaming in the hall ‘they are trying to kill me”. Called 911 x2. Front desk assistant manager Teyana (?) EXTREMELY rude hung up on me twice. Ordered staff silent as to what went on. We were up all night and because I booked through Expedia they did not offer a refund. We left as soon as the we could after the police had left the next morning. Do NOT stay at this hotel. Not safe. Not accommodating. Didn’t even offer a refund. Nothing!!! This property says Marriot but it is a managed and owned property of Image Hotels. A night of terror for us and not one offering of compensation for the nightmare stay. Stay Clear!!! "

"Great hotel. Good breakfast and friendly staff"

"The property appeared to have been built quite recently. It is located on a quiet street, and boasts sufficient off-street parking. Check-in and out went well without issues. The room was nice; comfortable, quiet, and with an interesting floor plan that made it seem much larger than most. A breafast buffet and 24/7 coffee were most welcome. We.enjoyed the in-room coffee maker and the two large TV's (with Netflix access, no less!). The only demerits would be for the thin, scratchy towels -- not worthy of the property -- along with the difficulty of acquiring them. Onver the course of our 5-night stay, we never received maid service, and were relegated to going to the front desk every evening to request towels, coffee, etc. One night the hotel was completely OUT of towels...just imagine that. That was the ONLY drawback, though. Overall, we very much enjoyed our stay."

"All staff was very pleasant!"

"Very nice clean room with great staff! The breakfast was awesome!"

"Very nice facility, wonderful staff. Close to everything fun!! Will stay here again."

"Front desk needs training with their customer service skills. Claimed they knew nothing and offered no assistance. Room very basic...nowhere near the cost of the room. "