Point Clear 3 Stars Hotels

"Check-in staff were welcoming and quick, probably the fastest I have ever gotten in my room."

"I and my family encountered a bed bug on my daughter's bed after she returned from the bathroom around 3am in the morning. She was actually able to record the bed bug crawling on her pillow. She woke me up and we immediately went down to the front desk to inform them and show the video evidence. The front desk clerk said she was sorry but the hotel was booked and wouldn't be able to change our room until later. I explained we had already stayed in the room for one night and all of our belongings had been in that room and could have possibly been infested.We had traveled from Central Florida along with 10 other people in the same vehicle with their belongings. I asked if I could be accommodated for the 2 nights were we in that room, the clerk said she had to wait on the GM to come in to ask and schedule for pest control to come out. I asked so what are you going to do for me and my kids belongings that were in that room and may have bed bugs. Again no answer because she couldn't make the decision. We stayed up for the rest of the night afraid we would see more they ended up switching our room for the last 2 nights. Not only that the room had a lingering fishy smell due to previous guests having seafood in the room.We had a whole day of activities the next day, so I asked for a call from the GM. He never called and everytime I reached out he was not in or out sick. I have yet to hear anything from this hotel and I have now contacted a lawyer to pursue further "

"Nice location. Quite."

"Staff was very friendly and breakfast was very good."

"Yes"

"Great Hotel clean nice and neat stuff was awesome will be going back 10/10"