Penitas 3 Stars Hotels

"I arrived for check-in around 6:30 p.m. on Friday March 6. There was no one at the front desk so I waited a couple minutes. I rang the bell and still nothing. The maintenance man walked by and called someone on his walkie talkie and told me someone would help me soon. I waited a few more minutes and still nothing. I rang the bell many times and finally a young man came up from behind the door in the front desk area. He looked half asleep. Overall I waited about ten to twelve minutes before anyone helped me check in. Later when I went back downstairs I noticed another customer had the same problem with waiting to check in. I believe that young man was either sleeping or distracted with something else in the back room. Poor customer service."

"Súper Dirty pool! Staff friendly !!"

"Staff was super friendly.. i love that this hotel is dog friendly... "

"Old property"

"Everything excellent "

"Staff, location to hospital, room, fitness room were all great. The only question/issue was there was no tv in the living area of our suite. I would still stay again. "