Orchard 3 Stars Hotels

"This was the area with the biggest needs improvement in my opinion. Staff was in the back at 8:20am and never came out to restock dwindling supply of items but made it a point to come out to turn off lights and state that breakfast was over. Very rude and unprofessional to say the least. Not how you treat guests especially paying ones. Tables were dirty and area was unkept. Either do it right or don't offer Free Breakfast as an option. Despite the breakfast fiasco was nice and rooms were comfortable. Beds were very soft and plenty of room in the room itself. "

"Hyatt Place in Katy was wonderful!!!! Everything was so clean from the entry way to the room! This is a great place to stay! Definitely a 10 out of 10! "

"Sol oh d sta Y"

"Television remote was not working in our room. Rooms were not as the pictures. "

"Yes"

"Lights did not work in bathroom and neither did outlets. Made it hard to get dressed because very little lighting in room. No blow dryer No coffee pot. Staff was great. Construction still in process "

"I don’t like writing bad reviews. I vowed to never stay at aloft Katy mills again. But I did because I needed to be in the area. Stained carpet , table had some hard stuff on it. Ok I just wanted to sleep. The pillow cases had stains. Which is why I travel with my own pillow cases. I forgot to grab my pillow case Aloft is just a name luxurious is a feeling. You won’t get both but you will pay a premium "

"Clean room. Staff was helpful upon check in, nice lobby, decent breakfast "

"The stay was amazing but my room was never cleaned. The bed was never made again on Saturday but the front staff was amazing. "