Oconomowoc 3 Stars Hotels

"I stayed here a year ago and my stay was average. Since then, this property has declined. The pool was opened, but it wasn't filtering or heating the water. There was a lot of nasty sediment on the bottom of the pool and globs of hair floating around in the stagnant water. Nobody swimming, for good reason! My biggest overall concern was my personal safety while entering and exiting the building. I'm an older woman traveling alone. Every time I used the parking lot exit, there were different sketchy men loitering and smoking weed right by the door in the dark, deserted parking lot. I will never stay here again for that reason among others. "

"It’s an amazing place to stay. Great staff around the clock. Great breakfast and the pool area is very clean "

"Colours , staff is very accommodating for your ne"

"Gym was clean and has multiple machines for cardio. There are free weights, and pulley weight systems. Fresh towels and complimentary headphones to watch TV on individual machines. Laundry and front desk staff were a bit of a challenge as the plastic covering was dirty with dried blood and food. I asked for a replacement and sheet service but all they did was change the bedding and left the dirty plastic cover in place. When I asked staff to change it again, he said, “what’s it matter you’ve already slept on it for 2 days?” I explained I did not know it was there. After further discussion, he offered to move me rooms, which I declined because I was staying 2 more nights and had “moved in” to the room unpacking my clothes and food into the fridge. I grabbed the general manager’s card thinking I will follow up with him later. I left the hotel and returned to the plastic cover being replaced but the bed unmade. I made the bed myself. I then noticed the remote for the TV was gone (it is assumed they wrapped it up in the bedding). I searched the room and when looking under the couch found a tie, which was not mine and made me conclude under the couch had not been thoroughly cleaned in a while. I returned to the front desk to return the tie and report where I found it, along with requested a new remote. Remote issue was resolved in less than 10 minutes when one was delivered to my room. Staff was short, curt, and dismissive during interactions but ultimately complied w/ requests"

"Very comfortable room. Did not use the kitchen but looked very nice with everything you would need if you had an extended stay. Good selections for breakfast."

"The lock on the door was very touchy and didn’t work real well. Curtains in the room weren’t room darkening "

"Staff was nice, room was clean, we were there just for a weekend trip so it met our basic needs."