Nova 3 Stars Hotels

"The main door to the suite didn't latch properly for the time we were there, We were not happy about that told the staff . The staff was fantastic , helpful kind . The toilet need to be fixed properly was not bolted down. But once asked the maintenance worker he did the best he could. Staff was super helpful."

"The room was nice and breakfast was good, but when we went to go to the pool, it was down. The front desk said it would be closed for the duration of our stay and that there was no chlorine. We traveled with 7 children and chose this hotel with the pool for a reason. We were very disappointed, especially because a lack of chlorine in the pool is completely preventable. No communication at check in regarding the pool. It felt dishonest. "