Northeast Wyoming 3 Stars Hotels

"We have stayed at the Ramada Plaza at least 6 times. It is clean, comfortable beds and affordable. It is an older hotel but nice. The breakfast was good. Parking convenient. "

"Excellent accommodation"

"We stayed for three days. The refrigerator in the room was very loud, we couldn’t sleep the first night because of it. We reported to the front desk and informed her that we had stuff that needed to be the fridge. She laughed, which I thought was rude. The maintenance guy came and measured for a new fridge but I was never informed if it was replaced or not, which I don’t think it was because the sound was still very noticeable. Could not get the thermostat set, had to fiddle around and call the front desk for help. Still wasn’t given a clear answer on how it worked. The heat was on when the air conditioning need to be on and air on when heat needed on. Very frustrating. The tv sound was horrible. We had the tv on max volume and still couldn’t hear it. Washed clothes and the washer leaked everywhere, about slipped and fell. The dryer wasn’t available to dry my clothes due to the washer leaking. Front desk offered to dry my clothes with their dryer but kinda joked she wanted money for it. Very unprofessional. Usually have a great stay here but this time was not. I understand they are under renovation but don’t provide rooms that are not ready for guests."

"The rooms were clean. The staff went out of their way to accommodate us. My sister needed a handicap room the first room was fully accessible so they changed our room the next day. The manager was delightful and always had a smile on his face. The breakfast had plenty of great choices. I will stay here the next time in Sheridan."

"Nice location pretty clean breakfast was a little busy but they were trying."

"Front desk was great to work with"

"Clean kitchen was nice. Nice town to visit"

"Before we booked our stay we stopped and asked them if the hot tub was working. They guaranteed us it was. Right after we booked our stay and went to the hot tub it was cold. We went right to the desk and told them. They kept telling us that it would be fixed. It never was. We told them we never would have stayed without the hot tub. They would not offer us a refund so we could find a motel with a working hot tub. Very poor customer service."