蘭傑第戎克 3 星級飯店

"員工服務到位"

"阿姆斯特丹酒店太貴，就可以考慮只坐一個站到這間酒店，就在車站旁邊，樓下還有超市 。房間大，舒適，包早餐，CP 值高。"

"We stayed there for six nights. The room is reasonably clean and most things worked. However, the room was not cleaned after the first night. There was no button panel at the room where we could ask to clean the room. It was ok for two days. Then the rubbish bin became full and the floor a bit dusty. On the forth evening, I approached the front desk around 9pm and asked our room be cleaned the next day. The person at the front desk took down our room number and confirmed they will get our room cleaned the next day. The next day, we went out from 8:30 am for the whole day, returned around 8:15 pm in the evening. We found that our room was not cleaned. We went to the front desk and asked about it. The person at the front desk didn’t apologise at all and turned to us to say that we should have asked the front desk in the morning. It was an irresponsible and unacceptable response and there was not any apologetic sense. Rather, we were blamed for not asking again despite we were confirmed they will arrange cleaning and we were not asked to remind the front desk in the morning. "