Luzerne 3 Stars Hotels

"Great stay"

"Great room and great bed Water could have been hotter but generally great night sleep Would happily stay again "

"Shower wouldnt turn off, called front desk multiple times, multiple hangups by the staff, and was told a maintence man would be up. No one showed. After an hour of waiting they told us to come to the front desk. We packed up our stuff, drove to the front desk, where they didn't even apologize just took our key and reprogrammed it and said 212 (our new room, which ended up being right next to our old room - after packing up thr car to unpack it next door). To make things worse, they decided to fix the shower at 6:30am the following morning. Over 12 hours later (and the water was still running). Horrible experience. Plus we booked a smoking room with a scenic overlool of the city. There was no smoking room or a scenic city view!"

"Good"

"Pool was small and chilly, most adults got in and quickly out. The kids got used to it and stayed in. Our room was long and narrow with little space between the bed and wall (2 people couldn't pass). And the bathroom door was a slider with no lock on it. Poor privacy. But the closet was large, the kids could hang out in it. Quite odd room. "