Kenmont 3 Stars Hotels

"Room was clean but it was cold. The unit was blowing cold air even though i checked and made sure the control was on 'heat'. I called the desk and a gentleman said he'd come look at it, but never did! When i called back several times after that, the recording said that ext was busy. Ive stayed at several LaQuinta inns during my travels, never had a complaint. I am asking this one time for some type of adjustment due to me not having heat in my room. I had to go to sleep with my jacket on. Also why does the website list free breakfast buffet when there was NO breakfast?!? I did get an apple and pastry in a small brown paper bag, ... a loooonnng way from a buffet. There was no juice. EVERY time I've stayed at one of your hotels, there has been some type of breakfast, at least with the waffle maker and some type of eggs, either scrambled or boiled. There was also cereal and milk, juice, yogurt, etc. every other time... What's going on at this property? "

"Staff very nice "

"The room was spotless and the staff was super friendly. "