肯普納 3 星級飯店

「I won't stay there again. The guest elevator was not functioning, so guests had to use the service elevator. However, because access to that elevator takes you into a restricted area, each time I left the room, I had to wait for an escort. Additionally, the telephones and guest laundry were not functioning.」

「Excellent hotel」

「The gentleman at check-in was rude and not very welcoming. He did not explain the hotel's amenities and was not helpful when I asked about changing my room, even though I offered to pay for an upgrade. In contrast, the lady at the reception was friendly and professional, and the breakfast team was warm, attentive, and provided excellent service.」

「No laundry room and seriously that’s why I left that place. Fix your laundry room.」

「It was ok, fees shouldve been explained before I book but it was perfect for the stay my family needed」

「The plumber wasn't good. The shower had a really terrible sewerage smell」

「I've got 2 dogs, 2 kids, and the staff is awesome. It's a nice room with plenty room for the whole family」

「We have been to lots of hotels around Killeen for work and this is one of the best. Only wish it came with free breakfast. Big plus that it has a hot tub.」