卡普蘭 3 星級飯店

「The elevator was broke and they never informed me until after I registered. Also, I had a handicap room and they put me on the 3rd floor!! I had to do my best to climb stairs with a surgical repaired knee!!」

「No cold water in the bathroom sink 1st night. Thought breakfast was included. Apparently was not. It was about $15. Ridiculous. Overused lumpy pillows. Ripped curtains. Not impressed.」

「Someone else always using the grill area. Night worker was friendly but overpriced for lack of amenities. AC also had issues. And cleaning staff seemed put out that I left a day early (which I was still charged the full stay) because they had to really clean the room and not just change towels and trash. Also parking lot is atrocious.」

「I love that this hotel was close to Dave and Busters and Top Golf. The pantry downstairs was the best! After a night out those Ice cream sandwiches hit the spot. The only thing I didn't like was that the bar was not open.」

「Very friendly staff, clean rooms, comfy beds, and the breakfast was good. The kids loved the indoor pool, that was the main reason we booked City Express. Would definitely recommend and be coming again. Wouldve been nice to have some options of meds to purchase like benadryl, ibuprofen, aspirin but not complaining at all. Really enjoyed our stay.」

「The hotel was nice. The staff were helpful, friendly and kind. The rooms were spacious and clean. Breakfast was great and the coffee was delicious!」

「Great neighborhood, small hotel connected to residential condos. Very unique.」

「We always stay at this hotel when we go to Lafayette, but we did not have a good experience this time. We arrived early and we were able to check in so that was nice. The pool was closed so that was disappointing, but it opened the next day. When the pool did open, the water was extremely cloudy with a film. We were really disappointed because we stayed 4th of July weekend and the pool was one of the main reasons we chose this hotel. The lay out chairs need to be replaced, one was dry rotted and...

「Housekeeping was awful. Had to clean my own room after asking for it to be vacuumed and the linens changed. Other than that it's a good place.」

「space」

「The best experience of our trip to Louisiana. The staff is very friendly, the property was beautiful and the breakfast was the best meal we had on our week long trip. Natalie was the best host and cook; Would definitely stay here again.」

「Staff upon arrival was not the friendliest, was more worried about being on her cell phone rather than helping guests. Hot tub was not "hot". Overall we love the hotel, not our first visit & not our last.」