Hartford 3 Stars Hotels

"Everything was average except for the breakfast, did not enjoy at all. Had to go out and buy breakfast. "

"Perfect"

"Excellent"

"The staff was really helpful. Breakfast was good. "

"Friendly staff. Good breakfast. Excellent coffee. Clean rooms. Lots of pets at most times."

"Our stay at Holiday Inn was unfortunately disappointing from start to finish. Upon check-in, we were unable to access our assigned room because the door lock battery was dead. After notifying housekeeping, we waited in the lobby with all of our luggage for about 20 minutes before being reassigned to another room. During our stay, we experienced persistent noise issues—from the elevator, ice machine, and guests upstairs who seemed active throughout the night. This ultimately led us to check out earlier than planned after three nights. The room itself was also understocked, with only two washcloths and a single hand towel provided. Having traveled extensively, particularly in military towns, this level of inconsistency is disappointing and, unfortunately, feels familiar. It’s disheartening, as this is a brand I remember fondly from childhood and expected better from in terms of overall property upkeep and guest experience. The only positive note: my husband did enjoy the coffee. Overall, not the experience we had hoped for."

"Drove up very nice looking at the entrance, friendly staff at the front desk nice and clean the lobby was clean and inviting room was clean and roomy ,bed was very soft , room was comfortable, plenty of hot water, plenty of parking "

"We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had finished. Very disappointing for a quality hotel. On the bright side our room was excellent. I advised the receptionist that 8 weeks previous i had had a knee replacemdent "