哈特福 3 星級飯店

「The room as clean and perfect for the time I needed it. Felt like home away from home」

「Perfect」

「Our stay at Holiday Inn was unfortunately disappointing from start to finish. Upon check-in, we were unable to access our assigned room because the door lock battery was dead. After notifying housekeeping, we waited in the lobby with all of our luggage for about 20 minutes before being reassigned to another room. During our stay, we experienced persistent noise issues—from the elevator, ice machine, and guests upstairs who seemed active throughout the night. This ultimately led us to check out...

「Excellent」

「Great breakfast selection! Clean room」

「We arrived on Friday about 3pm, book in was ok we were informed our room was on 2nd floor but the one elevator was out of order, I advised the receptionist that I had recently had a knee replacement and could she find me a room on the 1st floor, she informed me that they were fully booked., NO help was provided to take our luggage to our room. I noticed that there was no sign of an engineer nor the next 2 days of our stay - Bad management. There was no water/coffee available after breakfast had...