加蘭 3 星級飯店

「Well maintained property with a friendly staff.」

「Had a great stay, will definitely come back」

「I booked 2 rooms. My business partner arrived on time but I was hours behind due to mechanical issues. I arrived at 3 am. I had already paid in full for both rooms and the hotel would not let me check in or refund me. Again these rooms were already paid for so the hotel canceled my reservation for late check in...kept the money...and rented the room to someone else. I booked another room by paying again but the money for the original reservation is gone. I would have been fine losing the...

「good」

「Found a men’s underwear in the bathroom and the room is not clean」

「Good hotel」

「Room was clean, receptionist was very un professional not a people person, breakfast was not good, 」

「窗体太软，希望能改进。但酒店其他设施还可以，尤其是厨房设备适合长住。」

「I booked a room, but when I arrived they told me there were no rooms available, so I cancelled my stay and found another hotel in the middle of the night.」

「I can't check in because the receptionist said their water system was broken and I couldn't use bathroom at that time . Finally , they said they didn't charge me but Expedia still got my money. It's so bad service 」

「This was honestly one of the worst hotel experiences I have ever had. I booked three nights at this hotel based on the information listed online, but almost everything was misleading or completely inaccurate. The listing clearly said breakfast was included, but when I arrived there was no breakfast at all. This is simply false advertising. The property is listed as a 3-star hotel, but the condition and service are nowhere close to that standard. There were multiple serious problems during my...