佛羅倫斯 3 星級飯店

「The room was not cleaned during our stay. We were guests for 2 nights. We received towels after we requested them. Very disappointed in the hotel procedures for keeping room clean. I will not recommend the property to any out of towners. It is my hope hotel management will review the standards for hotel cleanliness.」

「Kitchen」

「No microwave in the room」

「The price really reflect the conditions! The Carpet on the halls looks miserable and it should be clean at least one annually. I don’t like the fact there’s no microwave and not coffee maker in the room. Considering the fact the hotel, it’s a brand of Hilton. It should reflect the Hilton quality and conditions. The staff was very professional and excellent. I can’t say anyone negative about them.」

「Room was clean ,public areas could use a little work . The pool was in good shape ,the grands enjoyed it.」

「Room was clean, facilities was clean, safe, and in a convenient area with shops and restaurants. The staff was amazing. The front desk reps were super professional and helpful. I was in town to visit a family member in the hospital and made an error in my booking in my haste to get there. Coming straight from airport, they were very understanding and even watched my luggage for hours while I rushed to the hospital. When I returned the new staff was informed and I was able to get some rest...

「Prepaid for king room with breakfast 7/2-7/5. Arrive to room#213 and there is no remote control for tv. Asked at front desk and after they questioned me about tv brand, they found one. Shower pan very dingy and grey even after I cleaned it myself. Fridge was barely cool, never cold. In room keurig dod not work. Table chipped and headboard had multiple scratches, peeling. The blinds had to be operated by hand to roll up and roll down- no strings to pull and small tear in blind. We were told no...