費爾山 3 星級飯店

「Lobby area is clean and neat.. basic. Room lacks basic soap, shower gel, the iron!! I booked twice this month because of my son’s graduation. First time was OK. Second time is now!! Manager is horrible, knows nothing about hospitality and hotels!! I believe her name is Victoria, asked her if I can check out an hour late, she said it’s always a No. I came to the room and no iron, no shampoos or any piece of soap, dirty towels in the kitchen, I called, she told me there’s no room service...

「 Not safe.and room very dirty.」

「Clean room」

「Old type of hotel 」

「very good」