I encountered a few issues during my stay that I believe could be improved. Initially, there was a mix-up at check-in where I was assigned to a room that only had one bed, despite being a party of six. After a quick call to the front desk, the original receptionist maintained that I was in the correct room, but thankfully, another staff member was able to resolve the issue and assign us a larger room.
Additionally, I noticed that the pool area could use some attention. It appeared unkempt, and after a recent storm, several umbrellas were blown into the air, and tables were overturned, which posed some safety concerns, especially since many children were using the pool at the time. Ensuring that the pool area is well-maintained and safe for guests would certainly enhance the overall experience. Thank you for taking these points into consideration!