El Dorado 3 Stars Hotels

"Overall a good stay and would stay again. Clean room but smelled a little funky and the carpet in the hallways was stretched out and sort of had waves in it. The window had been left open about 3 inches which honestly did help with the smell but noticed that the edge of the window frame was cracked and broken. Otherwise a great stay. Super convenient having Taco Express right there too."

"Very clean. Super polite customer service!"

"Good"

"Very clean, there’s some construction going on"

"The hotel is in a great location in Folsom. The Folsom outlets are directly across the street and the hotel is a five minute drive to historic downtown Folsom. The staff were very friendly. I ended up arriving in the Sacramento area a little earlier than expected and I called to see if I could check in an hour early. Jessica, the front desk staff on duty, was very accommodating and said that was not a problem. Now the reason for the lower rating is that the floors by the elevators on the first floor were always wet and dirty. I think the people from the pool track water across the lobby when they come inside. Upon checking in, the room looks okay at first but when I started to unpack I had a can of sparkling water roll under the cabinet with the mini fridge. I pulled the cold can out from under and it was covered in long black hair. I took a shower and noticed the shower curtain had stains. The bathtub and shower walls had small black hairs all over it. I had to pre rinse the tub out before showering. I then get out and grab a towel, it’s covered in black hairs. I grab the second towel, it has a black mold looking stain on it. I ended up grabbing a hand towel and having to dry off with that. I called the front desk to have them deliver new clean bath towels. They apologized and delivered them right away. I refused to walk around barefoot but I noticed crumbs and the carpet just looked like it needed a good carpet cleaning. The pillows were way too soft as well. "

"It was a good stay."

"front desk staff was so very pleasant and helpful! super clean !"

"Everything was great, really really nice hotel. The only thing was the fridge didnt work and they gave me a a credit for that. I would still rate the place a aolid 10. "

"Excellent location! Great helpful friendly staff! Will be back again! Thank you!"