Douglas 3 Stars Hotels

"During my stay they had issues with the heat and hot water. They did comp me a couple of days as a result. The bar area and dining room are well maintained."

"Lots of shops and restaurants nearby. Wonderful free hot breakfast with lots of options and attentive staff. Comfortable beds. Housekeeping did a light clean; emptying trash and replacing towels. Some issue with the television but staff was responsive. Restaurant was not open. Our room faced the parking lot and there were people making noise for at least an hour after 9:00 at night."

"Front staff was so friendly and helpful, especially Tiequanna! Her customer service is phenomenal!"

"There's a renovation going on, which we did not know about. As a consequence, and this wasn't disclosed in advance, there is no breakfast or similar amenities. The advertised breakfast was a key reason I booked, so this felt like fraud. We were offered the option of a refund if we left, but there was nowhere else to go at that point. The room itself was initially blocked by construction debris, and had construction dust hanging in the air, which made for an allergy-triggered, unpleasant night for all. Easily among my worst stays ever."

"Yes,met my needs"