「I booked this hotel with breakfast for out of town grieving guests with breakfast included hoping to make their stay easier. They were told at checkin that it was not included. Subsequently after some stress at a time we didn’t need it, plus conversations the staff realized their error but by then it was already upsetting for me and my guests. Just one more thing we didn’t need for a $300+ hotel night in Oshawa. Do better with the next folks.」
「I booked this hotel with breakfast for out of town grieving guests with breakfast included hoping to make their stay easier. They were told at checkin that it was not included. Subsequently after some stress at a time we didn’t need it, plus conversations the staff realized their error but by then it was already upsetting for me and my guests. Just one more thing we didn’t need for a $300+ hotel night in Oshawa. Do better with the next folks.」
Grace