Bluffton 3 Stars Hotels

"We brought expensive food back to the room just to find out the room refrigerator was running on max but barely had a few spots cool at best. the rest of the refrigerator areas were not cool at all. luckily we had a cooler with us and packed it with ice to keep the food from going bad. I am a coffee drinker and before our arrival I had called the hotel to see what type of coffeemaker was in the room. It was a Keurig. So I brought some of my favorite Kcups. The Keurig was dirty and looked like it had not been clean in a long while. So I couldn't make coffee. Coffee was only available in the lobby at breakfast time. The bathroom floor was dirty in spots especially areas in front of walls. Maybe housekeeping only sweeps & mops pathways where they think people walk. these problems were reported to staff - twice even. Got one "I am sorry" as the clerk wrote on a post it note. The other time when reported, the clerk said these problems would be addressed. No one came to our room to clean the kuerig & the bathroom floor and no one came to check the refrigerator. One unreported issue was the floors must be paper thin because I could hear steps from the room above us. these steps were not quiet at all. We were disappointed for sure that reported issues were not fixed. In the elevator, a sign said Hilton guarantees issues get fixed during your stay. yeah right! the positives about our stay - bed & pillows were comfortable, the room was big and spacious. Would not stay here again."

"Easy check-in. Adequate breakfast. Very clean property. "

"Selected hotel because it said it had a hot tub, but it does not. The pool was really warm though. I stayed in room 334 with two teenagers. Nice separate bedroom with two queen beds and nice kitchen with full size fridge/freezer with ice maker, dishwasher, microwave, 2-burner stove, full size coffee maker, and real dishes. We also used the sofa bed, which was a typical uncomfortable mattress. The breakfast was fine. Only issue was this room was on the side overlooking the interstate, so it was rather loud, but the fan drowned it out pretty well. Would stay again."

"The room we stayed in was clean, everything was neat. Expedia showed that they had breakfast in the morning, however they do not serve any breakfast. There is a breakfast/dinner restaurant there, but the prices are insane. Regardless, the stay was fine for what we needed it to be. There are some fast food places around that you can walk to (dominos, rallys, etc). You have to pay $7 for parking, even though Expedia said parking was included, but it’s not. They have you use the public parking garage attached to them, which is $7 a day, not sure if you have to pay every time you go in and out though, we only stayed one night. The pool was small, but surprisingly nobody was in it. It looks pretty clean from standing above it, but if you go underwater then you’ll see it needs a good cleaning. The gym is what it is, it’s a hotel gym, so bare minimum but enough to do what you need to do. The staff seemed nice, didn’t have any issues there. Overall, compared to the other hotels in the area, this one is fine and I would stay there again if I had too. Just don’t expect anything extra from this place."