Black Rock 3 Stars Hotels

"The room was warm and welcoming. Very busy expressive of the pueblo culture and design. The staff were anxious to make sure their clientele were comfortable and made to feel at home. Even the courtyard cats tried to make me feel right at home--and like I owed them some treats. The manager went out of his way to listen for input, especially in regard to improving the accessibility of the property, which was already head and shoulders better than many larger, corporate hotel accommodations. He was a curious and attentive listener. My only complaint is that the mattresses could be firmer. The current ones are okay--neither soft nor lumpy--but not top of the line, either. My back was hurting upon arrival, but it was neither better nor worse (unchanged) upon my departure. "