Ballico 3 Stars Hotels

"I ask for a quiet king room. Received an email from the property that they had me on a king room that was quiet. When I checked I mentioned the request and confirmation that, yes, I was assigned a quiet room. The room 431 faces the freeway, which you could hear all night. If your staff does not understand request and once they answers request has to granted. You either have poorly trained staff or staff that just not care about quality service. I will never stay at any Hilton, again! You just lost a customer there are others that understand how to provide quality service."

"Very rude unprofessional employees. Even the housekeeping was ignoring when I told her the breakfast hot water was yellow! She told me she's helping other guests! Ok, fine, she never did anything about it. The reception area is always empty. There's always no employees in the morning and afternoon in the reception area. The room was dirty. "

"I stayed there 10 days. The room was cleaned ONCE. The bathroom was never cleaned, they only left towels on the sink. I will never stay there again."