Atascadero 3 Stars Hotels

"Fantastic location. Just being there calms the spirit. Beautiful grounds, I felt like I was in a secret garden."

"The hotel is beautiful and very clean, and the staff is incredibly friendly. The views are spectacular, and there’s direct beach access to the Pismo Beach pier, which was amazing. The only downside was that we stayed on the ground floor, and the room above us had children running and jumping late at night. Around midnight, the noise became unbearable, making it very difficult to fall asleep"

"Check in staff were great. Check out staff need more training on how to respond to inquiries like how do I get to the parking garage. Confusing building layout with multiple elevators and no signage in the actual elevator as to push B for parking. A janitor and I managed to piece together a solution between my rusty Spanish and his desire to help me get to my car. Update the half sheet of instructions explaining breakfast pool and wifi with even 1 line on which elevator to take to get to your car."

"We had a great breakfast."

"Conveniently located close to the freeway. Clean rooms, great free breakfast. Warm fresh cookies to greet you at the entrance."

"Everything was great."

"Was surprised to be quoted $20 to check in at 2pm verses early check-in at 2:30pm. Place was empty and rooms available. Construction noise of renovations was also not disclosed at booking. "

"We've spent the past three anniversaries here & this will be our last. We planned to relax in the jacuzzi our last night, but my husband instead walked in on a couple behaving inappropriately. He notified the front desk because their behavior was unacceptable, clearly unsanitary, & needed to be cleaned right away. We were later told the couple claimed they were "only swimming," which didn't reflect what was actually witnessed. The following morning at checkout, I followed up with two front desk agents. There was no acknowledgment, no apology, & no concern. Just my bill handed to me & I was sent on my way. I understand they may have been embarrassed since it wasn't their doing. Still, with my background in the hotel industry, I know how important guest experience & service recovery are. The complete lack of response especially for a returning guest, is unacceptable & is why we won't return."