Airway Heights 3 Stars Hotels

"Breakfast was good and room was nice"

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"The room was clean and comfortable. The breakfast was good. The coffee was good. I know it is out of their control, but the unhoused people in the neighborhood (The 7-11 across the street) is not safe. I counted 25 people doing various things, with a lot of taking or exchange of drugs. When I went down the stairs to the car on the La Quinta property there was human feces. The hotel was fine, but I would not stay there again because of the neighborhood. I was concerned that my care might have been broken into with all this goings on."

"Hotel did not match the photos or expectations set on Expedia. Room was dark, outdated, and had a musty odor. The carpet was old and unclean, and overall the property is worn down and poorly maintained. The AC was loud, making it difficult to sleep. On top of that, there is a freight train directly behind the hotel, loud enough that the hotel provides guest rooms with ear plugs! The bed was overly soft and dingy. There was only a rough sheet and an extremely thin cover that barely functioned as a comforter. No proper blanket was provided. The bathroom was tiny and outdated. The elevator was very small and clearly very old. This property is not a hotel. It is more like an older motel or motor lodge, with room doors opening directly to an outdoor courtyard. The biggest issue was safety and location. Downtown Spokane in this area felt unsafe, especially late at night, with a significant homeless presence nearby. Parking was off-site a couple blocks away, requiring me to drag luggage through the streets close to midnight. Overall, the property felt rundown and insecure enough that I ended up placing a chair and luggage against the door while trying to sleep. It was the worst hotel experience I’ve ever had. I genuinely worried about cleanliness and left hoping I didn't bring home bed bugs. I arrived around midnight and checked out as soon as the sun rose the next morning. I could not leave fast enough. Beware...this is not Ruby Suites Hotel or the Ruby River Hotel!!!"