「Booked a 2 bed room, room 30 minutes to check in (it was not busy) and was given a single bed. Went back to front desk to request the 2 bed we booked, took another 40 minutes. Got a new room, again it was a single bed. Thankfully she processed us again quickly and got into an appropriate room. Not necessarily the desk clerks fault as she was obviously very new. Management needs to ensure proper training before leaving staff alone on shift. Room was basic, clean but dated. Also requested room...
「Booked a 2 bed room, room 30 minutes to check in (it was not busy) and was given a single bed. Went back to front desk to request the 2 bed we booked, took another 40 minutes. Got a new room, again it was a single bed. Thankfully she processed us again quickly and got into an appropriate room. Not necessarily the desk clerks fault as she was obviously very new. Management needs to ensure proper training before leaving staff alone on shift. Room was basic, clean but dated. Also requested room...
Lindsey