「The hotel smelled HORRIBLE despite air purifiers being everywhere. The pool was cloudy and had bandaids floating in it. The handicap lift for the pool was cracked and falling apart. Upon arrival, there were French fries on the floor. My daughter pulled the sheets back and there were spiders in the bed. The hotel staff was not helpful or very nice. They didn’t want to refund me. I contacted Expedia customer service and they quickly helped me and got my money back.」
「The hotel smelled HORRIBLE despite air purifiers being everywhere. The pool was cloudy and had bandaids floating in it. The handicap lift for the pool was cracked and falling apart. Upon arrival, there were French fries on the floor. My daughter pulled the sheets back and there were spiders in the bed. The hotel staff was not helpful or very nice. They didn’t want to refund me. I contacted Expedia customer service and they quickly helped me and got my money back.」