Spenard 2 Stars Hotels

"Toilet backed up so we were handed a plunger. Lobby under construction. Walls are paper thin. Guests yelling in the halls at all hours. We were woken up countless times all night long over multiple nights."

"All services are excellent "

"Couldn't check in asked for refund and they said contact you and now you tell me they're is no refund...I never even checked in!!"

"We were locked outside at 11:30 pm for close to an hour. I had left the key card in the room. I was told if that happened there was going to be a night security person. He came for work when we were locked out and also couldn't get into the building. He was very nice and really tried every option but I had a child with me and a flight to catch. He was eventually able ro get a guest who could hear the pounding to let us in the lobby. He didn't know how to make us a key and wasn't able to get ahold of anyone on rhe phone until close to an hour. Very stressful. Also the overflow parking lot had nonguests staying in their cars."

"If you are going to Alaska and flying out to other areas, this is the place to stay. Although the place is a little old, it is kept in good shape and the staff is more than helpful and very friendly."