Newcastle 2 Stars Hotels

"Wifi signal was terrible "

"In a different subject. 1. hotels.com has no email address to contact their office. 2. A reply from car insurance that was booked via hotels.com "Thank you for your email. If you decide to cancel this plan during your free look period and you have not left for your covered trip or filed a claim, simply visit the site you booked the reservation with. The charge for the reservation and insurance was made through Hotels.com, therefore, we are unable to initiate a refund and the request for a refund will need to be completed by Hotels.com." 3. The reply from Hotels.com " Anonymous User (04/04/26,: Thank you for your patiently waiting. We truly appreciate the opportunity to assist you. However, please note that we do not have the ability to process refunds on our end. You may directly reach the insurance. Generali Insurance To review the details of your rental protection policy or to request further assistance regarding your coverage, kindly contact Generali directly using the information below and be sure to have your policy number available for reference: Policy Number: 26077 Phone: (800) 551-9242 o (858) 836-9670 We apologize for any inconvenience this may cause, as we’re unable to handle this matter directly. Anonymous User Is there anything else that I can assist you with? Anonymous User I’m sorry for any inconvenience this has caused you. As much as I really love to assist you further on this, my hands are tied and we do not have any option to process any refund on our end"