"The house itself was wonderful, and we were very happy with the property. However, the check-in experience was absolutely unacceptable.
On the morning of our arrival, I contacted Expedia because I couldn’t reach the host using the phone number provided. Expedia did not mention any cancellation. Instead, they sent me detailed check-in instructions. I contacted Expedia again around midday, and no one told me my reservation had been canceled.
After spending the day in the forest with almost no...
"The house itself was wonderful, and we were very happy with the property. However, the check-in experience was absolutely unacceptable.
On the morning of our arrival, I contacted Expedia because I couldn’t reach the host using the phone number provided. Expedia did not mention any cancellation. Instead, they sent me detailed check-in instructions. I contacted Expedia again around midday, and no one told me my reservation had been canceled.
After spending the day in the forest with almost no...