「Upon arrival, there was no one at the front desk. When we called the number for assistance as instructed by the sign, the manager who answered the phone was rude and unhelpful, but said he would "be right there". We waited at least 15 minutes for him to come to the desk to help us, and the 3 other groups that had arrived to check in. The hotel was dirty and unwelcoming. When we got to our room, the door to the room did not lock. When opening the door to leave, the frame fell off of the wall,...
「Upon arrival, there was no one at the front desk. When we called the number for assistance as instructed by the sign, the manager who answered the phone was rude and unhelpful, but said he would "be right there". We waited at least 15 minutes for him to come to the desk to help us, and the 3 other groups that had arrived to check in. The hotel was dirty and unwelcoming. When we got to our room, the door to the room did not lock. When opening the door to leave, the frame fell off of the wall,...
Geneva