Burns Flat 2 Stars Hotels

"Customer service from employees was great! But other than that… I won’t be staying here again, within 5 minutes of being in my room, a roach came crawling down the door frame while using the restroom.. then majority of the night I could hear people arguing and banging stuff; slamming doors, straight through the vent in the bathroom.. I was trying to work in my room and had to leave a few hours and got no sleep because I was tired of hearing the bs… I greatly appreciate the hospitality and kind employees but, never again.."

"Night manager was so nice. No elevator to second floor room but room was clean and bed comfortable. "

"Terrible, wouldn’t stay here. Room had a foul smell, AC wasn’t working, and there were stains all over the bed comforter. I had “checked in” for all of 5 mins saw the room and headed back to the front desk, hotel has denied a refund entirely, and I can’t get ahold of the manager. And Expedia has been no help either. "

"Curtains were broken, a/c didn’t blow cold and holy pointed to the ceiling. There were spiders in the room. Killed one but prayed the other stayed where it was. Dead cricket in the sitting area and the bed and towels had stains on them. "

"Parking was good, air conditioner worked great!"